Delete your Nagi Baby Tracker account or data
You can delete what Nagi Baby Tracker stores about you at any time. The quickest way is inside the app. If you no longer have the app, you can ask us by email.
In the app
- Open Nagi and go to Settings.
- Scroll to Delete.
- Choose Delete account to remove your sign-in, or Delete cloud data (family owner only) to remove your family's records from our servers and keep your account.
By email
Write to privacy@nagibaby.com from the email address you sign in with and tell us whether you want your account deleted, your family's cloud data deleted, or both. We will reply to that address to confirm it is you, and finish within 30 days.
What is deleted
- Delete account: your sign-in and email address, immediately.
- If you are the only member of your family, its cloud records (babies, feedings, diapers, notes) are erased with your account.
- If you are a caregiver in someone else's family, you are removed from it. Entries you logged stay with that family, without your name on them.
- Delete cloud data: all of your family's records on our servers, immediately, for every member.
What is kept, and for how long
- Your phone keeps its copy. Nothing here deletes records from a phone. To remove those, uninstall the app or clear its storage in Android settings.
- Backups of our database roll off within 7 days.
- After Delete cloud data, an empty marker with no name or records remains for up to 180 days so old copies cannot be mistaken for current ones.
- If you never signed in, we hold nothing about you and there is nothing to delete.